
Crate Unpacking & Assembly
Everything you need to safely open the shipping crate, identify the three components, and move them into your clinic — without bruising the equipment (or yourself). Follow the parts in order. The illustrations are your friend.
01Tools you'll need
Before you begin — tick these off ✓
- All five tools are on-site and accounted for
- At least two people are present (the bed is a two-person lift)
- The delivery path from crate → clinic room is clear and measured
- Dolly has towels or padding for the tower
- Final installation room is ready (power, space, clearance)
- You have read this entire document end-to-end
02Opening the crate
Steps in order
Remove the corner brackets
Take off the metal brackets at each corner of the crate. These are the first things keeping the structure rigid.
Pry the lid off
Use a chisel or wedge to carefully separate the lid from the body. Work around the perimeter — don't force one corner.
↺ go gently — there's expensive cargo underneathCut down the seams
Use the reciprocating saw with a metal-cutting blade to cut down the seams of the box.
Loosen the timber supports
Chisel or wedge apart the internal timber supports holding the cargo together width-wise.
Finish cutting the supports
Once loose, use the reciprocating saw to finish cutting the timber supports cleanly.
Crate fully open
The crate should now be fully opened and the contents fully accessible.
✓ deep breath — the hard part is doneRemove all protective packaging
Carefully use a pocket knife to remove all wrapping and protective packaging from around the components. → blade away from yourself & the shell, always
03Bringing components inside
The machine ships in three separate components, stacked on the skid inside the crate. Once the crate is open, you'll find them arranged like this:
Remove all plastic wrapping from each component, then move them inside in the order shown below.
Move-In Sequence
-
1Canopylightest — go first
-
2Towercomputer side up ↑
-
3Bedheaviest — go last
Component details
Roof Canopy
- Lightest of the three
- Houses the overhead sensor / camera
- Move it inside first
Tower
- Computer side faces up in transport
- Pad the dolly with towels to avoid scratching
- Extra parts stored inside the upper computer section
Bed
- Only ever lift from the base
- Never lift from the thoracic section
- Move it inside last
Critical — handling the bed
The bed is the heaviest component, and the thoracic section is the most sensitive. Damage here is the most common (and most expensive) install mistake.
✗ DO NOT lift, push, or apply pressure to the thoracic section — ever.Lift only from the base. If wheeling the bed inside, all force goes through the base. Repeat: only the base.